We’re Here When You Need Us
At OncoScribes, we understand how crucial seamless documentation is to patient care—especially in oncology. That’s why our support team is always ready to assist you with any issues related to our medical scribe services, platform access, integration, or workflow concerns.
How We Support You
HIPAA-Compliant Security
Questions about compliance or data handling? We’re happy to walk you through our safeguards, encryption practices, and confidentiality protocols.
Technical Assistance
Experiencing trouble with scribe access or EHR integration? Our tech team provides real-time support to resolve issues quickly and ensure minimal disruption to your workflow.
Onboarding & Training
Need help getting started? We offer guided onboarding, training resources, and personalized walkthroughs to help your staff work effectively with our scribes.
Ongoing Performance Monitoring
Our support doesn’t end after onboarding. We regularly monitor documentation quality, turnaround times, and feedback to ensure our scribes are aligned with your clinical goals.
Customization Requests
Every oncology practice is different. Whether it’s formatting preferences, workflow adjustments, or report customization, our support team works with you to tailor the service to your needs.